Refund policy

REFUND POLICY

Returns

We do not accept returns for change of mind or if you simply no longer want the product. Returns are only accepted in the following cases:

  • Defective or damaged products
  • Incorrect items received
  • Products damaged during shipping

How to Request a Return

If you receive a defective, damaged, or incorrect item, please contact us at contact@nikspetboutique.com within 7 days of receiving your order. Please include:

  • Your order number
  • Photos of the defective or damaged item
  • A description of the issue

Refund Process

Once we receive and verify your claim, we will:

  • Issue a full refund to your original payment method, OR
  • Send you a replacement product at no additional cost

Refunds are typically processed within 5-10 business days after approval.

Non-Returnable Items

Products that show signs of use, wear, or damage caused by the customer cannot be returned.

For any questions, please contact us at contact@nikspetboutique.com